LEGAL INFORMATION

1.1 About the App

The GoodCall App is a digital platform that connects users with participating pubs and venues offering limited-time promotions and offers ("Offers").

We do not sell food or drink, and we are not a party to any transaction between users and participating venues.

All Offers are created, managed, and fulfilled by independent third-party venues.

1.2 Eligibility

• You must be at least 18 years old to use alcohol-related Offers.
• The App is available to users in the United Kingdom only.
• By using the App, you confirm that all information you provide is accurate and complete.

1.3 User Accounts

To use the App, you must create an account. You cannot use the App as a guest.

You may register using:

• Apple Sign-In
• Google Sign-In
• Email authentication

You are responsible for maintaining the security of your account.

1.4 Offers

Offers displayed in the App:

• Are created and controlled by participating venues
• May be limited in quantity or time
• May be restricted per user
• May be modified, paused, or withdrawn at any time by the venue

Claiming an Offer does not guarantee availability at redemption.

All redemption is subject to venue discretion.

1.5 Redemption of Offers

• Offers must be redeemed in person at the participating venue.
• Venues are responsible for verifying age and legal eligibility.
• Venues may refuse service where required by law or licensing obligations (including underage users, intoxication, or misconduct).
• The App does not redeem Offers and is not responsible for fulfilment.

1.6 Rewards & Referrals

The App may include a rewards and referral programme.

We reserve the right to:

• Modify or withdraw rewards at any time
• Prevent fraudulent or abusive activity
• Void rewards gained through misuse

Rewards have no cash value unless explicitly stated.

1.7 User Conduct

You agree not to:

• Misuse Offers (including creating fake accounts or bypassing limits)
• Attempt to hack, disrupt, or reverse engineer the App
• Use the App for unlawful purposes
• Harass or abuse venues or other users

We may suspend or terminate accounts at our discretion.

1.8 Availability & Changes

We do not guarantee:

• Continuous availability of the App
• That Offers will always be available
• That the App will be error-free or uninterrupted

We may update or change the App at any time.

1.9 Liability

To the maximum extent permitted by law:

• We are not responsible for the actions of participating venues
• We are not liable for refusal of service at a venue
• We are not liable for loss, damage, or injury arising from use of Offers

Your relationship for any Offer is solely with the venue.

1.10 Termination

We may suspend or terminate your access if we believe:

• You have breached these terms
• You are abusing Offers or the platform
• Required by law or regulatory request

1.11 Governing Law

These Terms are governed by the laws of England and Wales.

2.1 Who we are

GoodCall operates the GoodCall App.

Contact: info@good-call.co.uk

2.2 Information we collect

We collect the following data:

Account Information

• Name
• Email address
• Phone number (if provided)
• Login credentials via Apple or Google

Usage Data

• Offers viewed and claimed
• App interactions
• Referral activity
• Rewards activity (points, earnings, redemptions)

Location Data

• Precise GPS location (when enabled)
• Approximate location data

You may use the App without enabling location, but some features may be limited.

Device & Technical Data

• Device type
• Operating system
• IP address
• App usage analytics
• Crash logs

2.3 How we use your data

We use data to:

• Provide App functionality
• Show nearby Offers
• Track Offer redemptions
• Manage rewards and referrals
• Improve App performance
• Prevent fraud and abuse

2.4 Legal basis (UK GDPR)

We process your data under:

• Contract (providing App services)
• Legitimate interest (fraud prevention, analytics)
• Consent (marketing and location where required)

2.5 Sharing your data

We may share data with:

• Participating venues (for Offer redemption verification)
• Analytics providers
• Cloud hosting providers (e.g. GoDaddy infrastructure / Base44 backend services)
• Apple and Google authentication services

2.6 Data retention

We retain data only as long as necessary for:

• Providing services
• Legal compliance
• Fraud prevention

2.7 Your rights

You have the right to:

• Access your data
• Request correction
• Request deletion
• Withdraw consent (where applicable)

Contact: info@good-call.co.uk

2.8 Security

We take reasonable technical and organisational measures to protect your personal information and keep our systems secure.

However, no method of transmitting data over the internet or storing electronic information is completely secure. While we make every reasonable effort to safeguard your information, we cannot guarantee absolute security.

By using the App, you acknowledge the inherent risks associated with using internet-based services. To the fullest extent permitted by law, GoodCall is not liable for any unauthorised access to or loss of data resulting from events beyond our reasonable control, including cyber-attacks, technical failures, or third-party service disruptions.

You are responsible for keeping your account credentials secure and should notify us immediately if you believe your account has been compromised.

• The App is intended for users aged 18+
• Venues are responsible for verifying age before serving alcohol
• We do not guarantee alcohol will be served upon redemption
• Users must comply with all venue rules and UK licensing laws

We encourage responsible alcohol consumption at all times.

Participating venues agree that:

• They are responsible for all Offers they publish
• They will honour valid redemptions subject to lawful refusal rights
• They are responsible for age verification and licensing compliance
• They may manage, pause, or cancel Offers at any time
• They are independent third parties and not employees or agents of GoodCall

We may use cookies or similar technologies to:

• Analyse App usage
• Improve performance
• Understand user behaviour

Where required, we will request consent for non-essential tracking.

All content in the App, including branding, design, software, and features, is owned by or licensed to GoodCall.

You may not:

• Copy
• Modify
• Distribute
• Reverse engineer

the App or its content without permission.

We may update this Legal Information page from time to time. Continued use of the App constitutes acceptance of any updates.

If you have questions about this Legal Information or wish to exercise your rights:

Email: info@good-call.co.uk